Terms & Conditions
Neal Chance Racing Converters (NCRC) products are sold direct to the public and by dealers and warehouse distributors across the country. If you do not have a local NCRC dealer, simply contact us direct at 316-542-9869 at which time we will gladly locate a dealer in your area or set you up as a direct sale. NCRC is open Monday – Friday, 7:00 a.m. to 4:00 p.m. central time.
All prices are subject to change without notice. You may obtain a price list by calling NCRC at 316-542-9869. Thank you for choosing Neal Chance Racing Converters!
NCRC guarantees all competition converters to be free from defects in workmanship and materials for a period of one year from date of purchase. All street performance and RV converters are guaranteed for ninety (90) days from the date of purchase. Upon return of any merchandise for warranty consideration you must enclose a copy of the original, dated sales invoice. During warranty period NCRC will repair or replace, at our discretion, any part or parts that are determined by NCRC to be defective due to workmanship or materials. Purchaser is responsible for any freight or shipping charges incurred by the return of defective parts. All warranties are limited to the original purchasing consumer. WARRANTIES DO NOT COVER: Failure of an NCRC product due to misapplication, improper installation or maintenance, failure to provide adequate cooling or maintain proper fluid levels, misuse, abuse, unauthorized repairs or disassembly, accidents. NCRC is not responsible for removal, installation or fluid costs, damage to related components,downtime costs or wear and tear.
If you place an order with NCRC and have the misfortune of receiving the product damaged, do not sign for it until you note the problem on the shipping bill. All shipments that are made by NCRC are insured. If you receive damaged goods you must file a claim with the freight company. DO NOT RETURN THE PRODUCT! If you incur any problems, please contact NCRC and we will be glad to assist. All refused or returned merchandise is subject to a 15% restocking fee.
NCRC accepts MasterCard, American Express, Discover, Visa and PayPal.